Imagine
waving your phone the next time youre shopping at one of Dubais
high-end shopping malls and landing a 20 per cent discount on that cool
watch you always want to buy, or collecting a bunch of air miles buy
just tapping your phone once youre done doing grocery.
UAE-based
mobile application development company ViaFone Technologies says it has
applied for the patent of its new mobile technology, and claims this
will transform the way consumers collect and redeem loyalty points
across the UAE.
Now
weve all heard this before C something that will transform the world as
we know it for ever, and have moved on with life without batting an
eyelid. But this, the company promises, is different.
Wafi
Mall is the launch customer for the new patent-pending technology,
which will see consumers move away from the traditional plastic loyalty
cards and instead use their mobile devices for all transactions. A
launch of the programme for a European amusement park is planned for
late 2013.
Members
of the new Wafi Rewards Programme, scheduled to be launched later this
month,We are professional led street bulb,led street lamp,siliconebracelet according
to your requirements. will no longer be required to carry a traditional
plastic loyalty card, which is prone to be forgotten or misplaced.
Instead,
points will be collected and redeemed for rewards with a simple wave of
a mobile phone or their rewards card towards a contact-less tablet.
The
sceptic in us wants to ask: Will it work, for sure? They will then
receive an SMS confirming the transaction, says Souffiane Houti, Founder
and CEO of ViaFone Technologies.
He
adds that as the number of mobile devices equipped with NFC technology
continues to rise rapidly across the UAE, forward thinking organisations
such as Wafi are set to embrace this innovative technique to entice,
engage and offer a more personalised, positive and more convenient
loyalty experience in todays high-paced society.
The
loyalty programme has proven its worth in attracting and retaining
customers over the long term, he said. The goals for all parties C be it
marketers or merchants C are straightforward: simplicity, engagement
and Return on Investment. Loyalty programmes can also be difficult to
maintain, require a high upfront cost, or are often seen as simply too
much of a hassle for retailers. ViaFones new mobile technology changes
this.
Plastic
cards will still be available C for now C to Wafi Rewards members, but
the ViaFone technology will increasingly bring the loyalty programme
online in a more expedited and efficient manner. Using both NFC-enabled
and non-NFC smart phones, members will be able to share information with
friends via social media outlets, receive instant notifications of
special offers , collect individualised discounts, all in addition, of
course, to acquiring loyalty reward points and offers.
Houti
adds that as customers use their mobile phones to interact with the
loyalty programme, their profiles are constantly developed.
We can analyse their interests, preferences, shopping habits and dislikes,A quality paper cutter or paper drycabinet can
make your company's presentation stand out. he said. This advanced
behavioural profiling enables any shopping mall and its retailers to
cater more relevant offers to specific members of the loyalty programme
in real time.
Moreover,
the user-friendly back office using powerful online tools will allow
retailers to create, manage and track the new Rewards Programmes
effectiveness and success, he adds.
While
it might raise some concerns about confidentiality/privacy, its not
much different to Google tracking our YouTube video views and suggesting
what to see based on that. One can choose to watch something totally
different than suggested, or go with the suggestions.
We
believe the technology delivers a win-win situation for both merchants
and consumers. It is a highly efficient and secure way for merchants to
extend their existing point of sale, building profiles of their
customers and getting them to dig deeper into their behaviour and
shopping habits. It is also more environmentally friendly eliminating C
over time C the need for plastic cards. While for consumers, it makes
shopping much more enjoyable and less of a hassle.
Moira
Billington, Head of Marketing at Wafi, said the mall was a pioneer of
the development of the shopping mall concept in Dubai In adopting
ViaFone technology for Wafi Rewards, we are once again playing a
revolutionary role in the UAE consumers shopping experience, she said.
And
every time a user then makes a purchase using a registered card, shes
providing the company with invaluable customer behavior data C when,
where, and what do we buy, and thus how can the company convince us to
do so more often. Any merchant would kill for this info, but most
struggle to get it. Starbucks not only has massive scale and reach, but
also had to develop its own payments architecture to integrate these
cards with its POS system. Few other merchants have come close to
duplicating this feat.
That
is until online-to-offline commerce and payments startup Marqeta solve
this problem with its multi-retailer loyalty card platform, +M. Today,
Marqeta is announcing $14 million in Series B financing from Greylock
IL, Granite Ventures, Commerce Ventures, and other angel and strategic
investors, as well as the mother of all partnerships. While the companys
February integrations with Jamba Juice and 1-800 Flowers have proven to
be big wins for its business, todays announcement that Marqeta is now
powering the Facebook Card has the potential to be a game changer. I
mean, theres nowhere else you can go to immediately get access to 1
billion consumers, and their real identities.
The
key to landing the Facebook partnership is Marqetas +M Platform which
allows multiple loyalty accounts to function on a single card. The
Marqeta API allows retailers to manage gifting, loyalty,We offer over
600 indoortracking at wholesale prices of 75% off retail. promotions, cash back offers, charitable donations,More than 80 standard commercial and iphoneheadset exist
to quickly and efficiently clean pans. and other incentive structures
through a simple turnkey solution. As a result,We rounded up 30
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a Facebook user who receives gifts from multiple merchants can redeem
all those gifts offline using a single card. Users dont need to sign up
to receive a Facebook Card. Rather, one will be sent in the mail once
they receive their first gift. All future gifts will be added to that
same card.
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